We have an opportunity for a Planner to join our team in  Within this role, you will work as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way.

Key Responsibilities

• Arranging appointments for residents with trades people in a cost effective and organised manner.
• Rescheduling appointments using our planning tools.
• Handling calls and communicating between the resident and maintenance worker.
• Keeping all activity logged and up-to-date.
• Ensuring that all follow on jobs are actioned by the end of the day.

   

Requirements

• Previous experience in a similar role
• Previous experience in call centre environment and/or dealing with high volumes of calls (desirable)
• Excellent communication skills

• Ability to prioritize tasks

Benefits

• 22 days annual leave which increases with length of service
• Pension
• Perkbox rewards
• Long service rewards
• Volunteering day