Repairs Administrator – M&E

Location: Leatherhead

Salary: Up to £26,000

Contract: Permanent

Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors.

We are currently working with a leading repairs and maintenance contractor that is looking to recruit a Repairs Administrator – M&E to join their busy team based in Leatherhead.

This is an excellent opportunity for an organised and proactive administrator with experience in repairs, maintenance or property services. Supporting the Mechanical & Electrical (M&E) team, you will play a key role in ensuring repair and compliance works are administered efficiently, appointments are coordinated and records are maintained accurately to support the successful delivery of maintenance services.

Key Responsibilities:

• Provide administrative support to the M&E repairs and maintenance team.

   

• Raise, update and close repair jobs on the internal management system.

   

• Schedule appointments and coordinate engineers’ diaries where required.

   

• Liaise with residents, engineers, subcontractors and internal teams to provide updates on repair progress.

   

• Process job documentation, certificates and completion paperwork.

   

• Maintain accurate records and ensure all compliance documentation is uploaded and filed correctly.

   

• Monitor outstanding jobs and assist in ensuring works are completed within agreed timescales.

   

• Handle incoming calls and emails, responding to enquiries in a professional and timely manner.

   

• Produce reports and provide general administrative support to supervisors and contract managers.

   

• Ensure compliance with company procedures, GDPR and Health & Safety requirements.

   

Skills & Experience:

• Previous experience in an Administrator, Repairs Administrator, Maintenance Administrator or Compliance Administrator role.

   

• Experience within social housing, property services, repairs and maintenance or M&E is highly desirable.

   

• Excellent organisational skills with strong attention to detail.

   

• Confident communicating with residents, engineers, subcontractors and internal stakeholders.

   

• Good IT skills, including Microsoft Office and repairs or maintenance management systems.

   

• Ability to prioritise workload and work effectively in a fast-paced environment.

   

• A proactive approach with excellent problem-solving skills.

   

• Strong customer service skills and a professional telephone manner.

   

If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion.

Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer.

INDTJ