Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry.

We are currently working on behalf of a Housing association. My client is currently looking for an Administrator in Kent.

This role requires a strong Planner/Scheduler with a background in social housing, specifically focused on coordinating repairs and maintenance. Here’s a breakdown of the key qualifications and responsibilities:

Qualifications:

• Experience: Proven track record in planning and scheduling within social housing contracts, either with a main contractor or Registered Social Landlord (RSL).
• Software Proficiency: Familiarity with repairs and maintenance software. Strong skill with Excel. 
• Skills: Excellent time management and communication abilities.

Responsibilities:

• Call Management: Oversee incoming calls on the system.
• Diary Management: Organize and manage operatives’ schedules effectively.
• Administrative Duties: Perform general administrative tasks to support the team.
• Work Allocation: Plan repairs and maintenance tasks, assigning them to the appropriate operatives based on their skill sets and locations.
• Stakeholder Liaison: Maintain communication with operatives, tenants, and clients to ensure smooth operations.
• Document Control: Ensure worksheets are received, verified, and accurately managed.
• KPI Monitoring: Strive to meet individual and client-specific Key Performance Indicators (KPIs).
• Contract Management: Handle both council and private housing contracts, scheduling routine, essential, and emergency maintenance work.
• Progress Tracking: Monitor jobs from initiation to completion.
• Coordination: Collaborate with in-house and third-party engineers and tradesmen to plan logistics and manage schedules.
• Supplier Organization: Coordinate with external supply companies to ensure material availability.
• On-site Management: Ensure tradespeople are present and tasks are completed according to agreed timelines.
• Fast-paced Adaptability: Work efficiently in a demanding environment, fostering collaboration among key stakeholders, clients, councils, housing agents, suppliers, and trades.

This role is essential for maintaining efficient operations in social housing, ensuring that repairs are scheduled and completed promptly while maintaining high standards of communication and organization.

Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer.