Scheduler/Planner – Property services/Social Housing 

Housing Repairs & Maintenance

Our client, a local authority based in Basildon, we are currently looking for an experienced Scheduler/Planner to join their office support team. My client currently carry out day to day repairs and maintenance to over 7500 properties and have a fast paced, busy office environment.

Job Purpose;

• Answering customer calls/email s and enquiries via our portal regarding breakdowns and planned service works
• To allocate jobs to suitable operatives within allocated areas
• General administration – including data entry, answering telephone calls, cover as required
• Organise & manage operatives diaries
• Deal with tenant issues and complaints in a professional and friendly way

Candidate Specification;

The candidate must have experience working in a fast paced working environment. Candidates must be computer literate and have strong communication skills on the phone, with an ability to work on their own initiative and as part of a team. Someone who is customer focused and enjoys working to KPI’s is also ideal.

This is a permanent position and you will receive the below:

• 28 days holiday 
• Pension 
• Options for overtime 
• Company benefit plan  

If you would like a confidential chat regarding this position or require further information please call Jason Almeida. 

Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer.